Tollar Consulting was founded by Kurt Grutzmacher. Born in Elmhurst, Illinois, Kurt is part of a family that has lived in the Midwest since the nineteenth century, beginning with a large farm in Southwestern Michigan and spreading out, and down through the generations. Tollars were famers, entrepreneurs, inventors, soldiers, sailors. They, and millions of people like them, were the bedrock of America in the twentieth century.
A lot has been said and written about Midwestern values, but they’re real. And they matter. Especially now.
These are the things everyone knows, but tend to forget: work hard. Focus on the fundamentals. Take care of people, particularly your customers. Charge fair prices. Deliver value.
The problem is the natural human tendency, over time and in groups, to lose sight of these things. Habits set in. “Because we’ve always done it this way” becomes an accepted reason for doing something. People and customers you see every day begin to be taken just a little bit for granted. Assumptions are made, then internalized, then accepted within the organization as facts. People who have a lot to do, and not much time, start taking shortcuts, skipping steps, becoming satisfied with simply chipping away the rough edges.
This is the classic snowball-rolling-down-a-hill scenario. At some point, it becomes too big to ignore. You need a fresh perspective. An outsider’s view. An experienced outsider. That’s us.
It’s easy to generalize, and a web site, in the end, can’t tell you a great deal about who we are or what we do. But talking with us can, and that’s what we’d encourage you to do.
We have seen every kind of business, and every kind of party clown act imaginable, in all kinds of industries, situations, business models and locations. We are smart, decent, hardworking executives with a very large network to call on for technical assistance.
We don’t promise anything we can’t deliver.
We get results, and can provide the references to prove it.
We specialize in operations, finance and strategy.
Give us a call.